Shipping Policy & Rates
At Blue Ridge Rabbit Meat Co., we take shipping seriously. Rabbit meat is a perishable product, and getting it to you cold, safe, and on time takes care at every step. Here's everything you need to know before you order.
Where We Ship
We ship to all 50 U.S. states, including Alaska and Hawaii where FedEx/UPS service is available.
When We Ship
- We ship Monday through Wednesday.
- Place your order by 10:00 AM CT on Wednesday and it ships that same week. Orders placed after the Wednesday cutoff ship the following week.
- You'll get a tracking email as soon as your order leaves our facility. Most orders arrive within 1–3 business days of shipment, packed to stay cold the whole way.
Because we ship on fixed days, there's no separate processing delay to worry about — your order goes out on the next shipping day after the cutoff.
Shipping Rates
| Order Total | Shipping |
|---|---|
| $200 and over | FREE |
| Under $200 | $30 flat |
Same rates to all 50 states. No zones, no carrier rates, no surprises at checkout.
Need It Faster? FedEx Overnight — Priority Packing
Select FedEx Overnight — Priority Packing at checkout for one-business-day transit on eligible orders. This is an optional upgrade. The rate is based on your cooler size and delivery state, and it is shown at checkout before you pay.
How Your Order Ships
We ship via FedEx Priority Overnight, FedEx 2Day, or FedEx Home Delivery depending on your location, and UPS 2Day Air or UPS Ground where applicable. Every order is packed with gel ice packs and an insulated liner, calibrated for your transit time to keep it frozen or refrigerator-cold on arrival.
What to Do When Your Order Arrives
It's completely normal for your order to arrive partially thawed. Per USDA guidelines, as long as it arrives refrigerator-cold (40°F or below), the meat is safe to use immediately or refreeze — if it feels cold to the touch, you're good. Unpack and refrigerate or freeze your order promptly. Please have someone available to receive it; we are not responsible for spoilage if a shipment is left unattended after delivery.
If Your Order Arrives Damaged or Warm
- Contact us within 24 hours of delivery.
- Email sales@blueridgerabbitmeat.com with clear photos of the packaging, contents, and any temperature indicators.
- We'll make it right.
Claims submitted after 24 hours or without photos may not be eligible for replacement or refund.
Order Minimums & Tips for the Freshest Delivery
Is there a minimum order? No. You can order as little or as much as you'd like. A few simple guidelines help your order arrive in the best possible condition:
- Single packs ship in twos or threes. Individual retail cuts (our "single packs") must be added to your cart in pairs (2) or trios (3). Grouping them keeps the box properly cold in transit — a lone pack doesn't hold temperature as well on its own.
- Bundle up for the best value. We recommend orders of $200 or more so your items ship together in one well-insulated box and your shipping is free.
- Order before the cutoff. Ordering ahead of the 10:00 AM CT Wednesday cutoff means your order goes out that same week.
Special Requests
Need a specific delivery day? Add a note at checkout or email us within 2 hours of placing your order and we'll do our best to accommodate.
Questions?
Email us anytime at sales@blueridgerabbitmeat.com — we're glad to help.